Terms & conditions

1. Who we are

This online store is operated by RedlineBrickz, Hurksestraat 3A, 5652 AH Eindhoven, Netherlands. Email: info@redlinebrickz.com. Chamber of Commerce (KvK): 81578849. VAT: NL003577686B49.

2. Scope

These terms apply to every offer on redlinebrickz.com and every order placed with us. By placing an order, you agree to these terms.

3. Products

We sell brick-built model car kits. Each kit comes with all pieces needed for the model and a printed step-by-step instruction booklet. Displays, stands or cases shown in photos are not included unless the product page says so. Colours and details in photos may differ slightly from the actual product.

RedlineBrickz is an independent brand. Our models are brick-built interpretations of well-known automotive shapes. We are not affiliated with, licensed by or endorsed by any car manufacturer or toy brand.

4. Age and safety

Our kits are designed for builders aged 14 and up. They contain small parts and are not suitable for children under 3 years because of the risk of choking.

5. Prices and payment

All prices are in euros and include VAT. Shipping costs are shown separately in the checkout. Discounts and bundle prices apply as shown in the cart and checkout. Payment is made through the payment methods offered in the checkout.

6. The contract

The contract is concluded when you have completed your order and we have sent you an order confirmation by email. If a product turns out to be unavailable after all, we inform you as soon as possible and refund any amount paid within 14 days.

7. Delivery

We ship to the address you provide. Shipping costs and tracking are described in our shipping policy. If we cannot deliver within 30 days, you may cancel the order free of charge.

8. Right of withdrawal and returns

You have 30 days to cancel your order and return it. The details and the model withdrawal form are in our refund policy.

9. Legal guarantee

Our products must meet the agreement and the expectations you may reasonably have of them. If a product is defective or pieces are missing, you are entitled to repair, replacement or, where that is not possible, a price reduction or refund, under the statutory guarantee. Please report defects within a reasonable time after you discover them.

10. Complaints

Complaints can be sent to info@redlinebrickz.com. We reply within 14 days. If we cannot solve it together, you can submit the dispute to the competent court or a recognised dispute resolution body.

11. Privacy

We process your personal data as described in our privacy policy.

12. Applicable law

Dutch law applies. If you live in another EU country, you keep the protection of the mandatory consumer law of your country of residence.